I just used this company for the first time and, based on this experience, I will definitely be using them again. They were very communicative and professional on the phone, and they were even able to get me in for a repair on the same day I initially called. The technician was very friendly and, more importantly, honest. It turns out that my ac unit was loud because some of the exterior shielding just needed to be tightened down. He didn’t try to up-sell me on parts or services that I didn’t need. He arrived on time, diagnosed the issue in less than a minute, fixed it, charged me the service rate I was quoted on the phone, and left, all in about 30 minutes time. I highly recommend this company.
Sherry Watkins
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June 14, 2024
Nortek is great for my heating and air conditioning needs. Today I had Kyle here for yearly check. He was very knowledgeable, friendly and was able to problem solve the difference in temps in my upstairs bedroom. No pushy sales but just information to think about. We have used Nortek for over 10 years. Wonderful business. Who cares about their customers! Highly recommend!
Rebecca Winstead
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September 08, 2024
I’ve had Nortek out to my home several times to service my HVAC units. I’ve always had Ron as my technician and he is polite, professional, and knowledgeable. Their scheduler in the office, Justin, is also always very polite and helpful. I will continue to use them for my HVAC needs.
Barb Brock
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October 15, 2024
Outstanding, professional service on both our Air Conditioning and Furnace units. Ron’s expansive HVAC knowledge and experience always provides favorable results. Nortek’s staff, products, and maintenance checks are the best. - 5 star rating
Richard Reyes
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December 05, 2024
Nortek has continued to provide great service and keep our HVAC system in tip top shape. I love their attention to detail and excellent communication from the entire team!
Our Address
600 Industrial Dr #102, Naperville, IL 60563, USA
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I just used this company for the first time and, based on this experience, I will definitely be using them again. They were very communicative and professional on the phone, and they were even able to get me in for a repair on the same day I initially called. The technician was very friendly and, more importantly, honest. It turns out that my ac unit was loud because some of the exterior shielding just needed to be tightened down. He didn’t try to up-sell me on parts or services that I didn’t need. He arrived on time, diagnosed the issue in less than a minute, fixed it, charged me the service rate I was quoted on the phone, and left, all in about 30 minutes time. I highly recommend this company.
Nortek is great for my heating and air conditioning needs. Today I had Kyle here for yearly check. He was very knowledgeable, friendly and was able to problem solve the difference in temps in my upstairs bedroom. No pushy sales but just information to think about. We have used Nortek for over 10 years. Wonderful business. Who cares about their customers! Highly recommend!
I’ve had Nortek out to my home several times to service my HVAC units. I’ve always had Ron as my technician and he is polite, professional, and knowledgeable. Their scheduler in the office, Justin, is also always very polite and helpful. I will continue to use them for my HVAC needs.
Outstanding, professional service on both our Air Conditioning and Furnace units. Ron’s expansive HVAC knowledge and experience always provides favorable results. Nortek’s staff, products, and maintenance checks are the best. - 5 star rating
Nortek has continued to provide great service and keep our HVAC system in tip top shape. I love their attention to detail and excellent communication from the entire team!