Definitely a great company to have on your side! I've worked with this company twice now, one the other day for a sanitary sewer cleanout and several years back for a new water line.
Both times were great experiences, and every one from Angela in the office to John and Kyle in the field have been awesome.
They're very resposive, confirmed their dates, called ahead, and arrived in the window we originally planned for. Even if they were late I would have understood, this is the type of work where they can run into unexpected conditions or situations.
Mark Blas
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October 28, 2024
I had a leak in my lead service line that was bringing water into my basement. Lombard Public Works referred me to Russ’s and I’m glad they did, as they did a fantastic job replacing my lead with copper, updating my valves and sewer clean out. Russ and his crew/family are thorough, experienced, and the nicest folks you’ll meet. Angela in the office did a great job quickly coordinating all the paperwork, permits, and communication, and from estimate to completed job was only 3.5 days (with a day and a half permit wait). Thanks so much Russ and family!
Ginny
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January 12, 2026
Angela answered the phone and immediately had a “smile” in her voice! I appreciated that it is a family owned company and the quality and professionalism matches the mom and pop motto of the customer comes first. It was nice having a live person to speak with and not an AI system. Keep up the great work!
Michael Barton
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August 17, 2023
I contacted Russ’s Plumbing for a quote after a negative experience with another plumber. I was very impressed with their communication from the initial quote to the end of the two projects they completed for me.
The worked was completed quickly and within their quote! The crews were professional and very polite. They did a good job of cleaning up after the work was completed.
I would highly recommend them for any plumbing projects you may need completed!
K. O'Rourke
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November 21, 2024
I had underground corrugated PVC pipe that carried water from two downspouts and a sump pump to a dry well in my back yard and the pipe needed replacing. Russ's replaced the old pipe with 4" solid PVC pipe and installed additional pipe to route water from two other downspouts to the dry well too. Russ and his son Mike and their crew completed this large job in about ten hours and I am very satisfied with the quality of their work and my interactions with them. 25 years ago, I used Russ's to tie the sump pump discharge at my previous house into the storm sewer and they did an excellent job then as well. I would recommend Russ's without any hesitation!
Our Address
318 W Interstate Rd, Addison, IL 60101, USA
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Definitely a great company to have on your side! I've worked with this company twice now, one the other day for a sanitary sewer cleanout and several years back for a new water line. Both times were great experiences, and every one from Angela in the office to John and Kyle in the field have been awesome. They're very resposive, confirmed their dates, called ahead, and arrived in the window we originally planned for. Even if they were late I would have understood, this is the type of work where they can run into unexpected conditions or situations.
I had a leak in my lead service line that was bringing water into my basement. Lombard Public Works referred me to Russ’s and I’m glad they did, as they did a fantastic job replacing my lead with copper, updating my valves and sewer clean out. Russ and his crew/family are thorough, experienced, and the nicest folks you’ll meet. Angela in the office did a great job quickly coordinating all the paperwork, permits, and communication, and from estimate to completed job was only 3.5 days (with a day and a half permit wait). Thanks so much Russ and family!
Angela answered the phone and immediately had a “smile” in her voice! I appreciated that it is a family owned company and the quality and professionalism matches the mom and pop motto of the customer comes first. It was nice having a live person to speak with and not an AI system. Keep up the great work!
I contacted Russ’s Plumbing for a quote after a negative experience with another plumber. I was very impressed with their communication from the initial quote to the end of the two projects they completed for me. The worked was completed quickly and within their quote! The crews were professional and very polite. They did a good job of cleaning up after the work was completed. I would highly recommend them for any plumbing projects you may need completed!
I had underground corrugated PVC pipe that carried water from two downspouts and a sump pump to a dry well in my back yard and the pipe needed replacing. Russ's replaced the old pipe with 4" solid PVC pipe and installed additional pipe to route water from two other downspouts to the dry well too. Russ and his son Mike and their crew completed this large job in about ten hours and I am very satisfied with the quality of their work and my interactions with them. 25 years ago, I used Russ's to tie the sump pump discharge at my previous house into the storm sewer and they did an excellent job then as well. I would recommend Russ's without any hesitation!