I called SLS out for an emergency service last weekend, a downstream effect of my water heater going out. They fixed that and also took a look at the water heater for no extra charge.
While they don't stock the heat pump water heater I wanted to replace my expired gas unit with, they did give me a good quote for installing it if I bought it myself. So I did. They did a great job; installed everything very neatly, capped my gas line and cemented up the vent hole through the chimney, and even cleaned up the rust stains that my old heater had left. Took everything with them, no mess at all. New water heater works like a dream. Very happy with the service!
Armen Dalaliants
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December 06, 2024
The team which came to help out with my issue was very diligent and professional. They gave me a heads-up call to confirm our appointment and, while working on my issue (which took longer that we originally expected to be), called another customer to apologize about potential delay and to update on the expected arrival time, which to me is an indication of people carrying about their clients. If all the SLS Plumbing crews are like that - solid 5 stars hands down. Thank you guys!
Joey Montelo
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October 09, 2024
We used SLS for an emergency valve replacement on our shower and the experience was fantastic! Scheduling emergency service over the phone was very easy, and a tech arrived within the next hour. Tony was very knowledgeable and even helped put back up the shower trim that came with the valve. Definitely would use them again!
Mary Winters
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November 14, 2024
I have been calling upon SLS since I moved into my condo in 2012.
They have always arrived here within 24 hours of my call. The guys are always friendly, polite, knowledgeable. I cannot imagine calling
any other company and I would highly recommend them.
Jon Noriega
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November 27, 2020
Existing water heater was 13 years old and my wife noticed it started leaking last night. Called SLS as recommenced by my neighbor and Scott answered the phone immediately. As my other neighbors were had experienced the same problem with their water heaters in the last 3 years, I found out that I needed it to be replaced.
He quoted me a price over the phone for a new water heater and labor and I trusted it to be fair as he was recommended by a good neighbor that uses their services for his other properties that he manages.
Scott was able to send a team out in about 1 hour and Tony and Jake were very courteous, efficient, kind and professional. It took them a little while with a few unforeseen challenges but they worked with me and Scott took care of any unnecessary charges that could have easily incurred.
It was a smaller tank than what I had but I was assured that it would be more than sufficient to take care of my household for at least the next several years.
I will definitely be using SLS Plumbing for future services that I will need.
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820 N Ridge Ave F, Lombard, IL 60148, USA
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I called SLS out for an emergency service last weekend, a downstream effect of my water heater going out. They fixed that and also took a look at the water heater for no extra charge. While they don't stock the heat pump water heater I wanted to replace my expired gas unit with, they did give me a good quote for installing it if I bought it myself. So I did. They did a great job; installed everything very neatly, capped my gas line and cemented up the vent hole through the chimney, and even cleaned up the rust stains that my old heater had left. Took everything with them, no mess at all. New water heater works like a dream. Very happy with the service!
The team which came to help out with my issue was very diligent and professional. They gave me a heads-up call to confirm our appointment and, while working on my issue (which took longer that we originally expected to be), called another customer to apologize about potential delay and to update on the expected arrival time, which to me is an indication of people carrying about their clients. If all the SLS Plumbing crews are like that - solid 5 stars hands down. Thank you guys!
We used SLS for an emergency valve replacement on our shower and the experience was fantastic! Scheduling emergency service over the phone was very easy, and a tech arrived within the next hour. Tony was very knowledgeable and even helped put back up the shower trim that came with the valve. Definitely would use them again!
I have been calling upon SLS since I moved into my condo in 2012. They have always arrived here within 24 hours of my call. The guys are always friendly, polite, knowledgeable. I cannot imagine calling any other company and I would highly recommend them.
Existing water heater was 13 years old and my wife noticed it started leaking last night. Called SLS as recommenced by my neighbor and Scott answered the phone immediately. As my other neighbors were had experienced the same problem with their water heaters in the last 3 years, I found out that I needed it to be replaced. He quoted me a price over the phone for a new water heater and labor and I trusted it to be fair as he was recommended by a good neighbor that uses their services for his other properties that he manages. Scott was able to send a team out in about 1 hour and Tony and Jake were very courteous, efficient, kind and professional. It took them a little while with a few unforeseen challenges but they worked with me and Scott took care of any unnecessary charges that could have easily incurred. It was a smaller tank than what I had but I was assured that it would be more than sufficient to take care of my household for at least the next several years. I will definitely be using SLS Plumbing for future services that I will need.